Clarence House: Covid-19

The Covid-19 pandemic has changed the world and affected everyone in so many different ways.  Anna and I have always been certain that it would become manageable like every other respiratory virus before it.  Anna works as a nurse at the Royal Marsden Hospital and our daughter, Emily, has recently qualified as a doctor, so we are very aware of the risks. 

We are open again and we have no intention of ever asking for any kind of negative test or proof of vaccine from our guests.

Refunds / Postponement. Please rest assured if you book now for a period in the future, and government travel restrictions are re-imposed, we will not penalise you in any way for cancellation or postponement of your stay with us at Clarence House.  We will not, however refund guests if they need to self isolate at short notice.  This is because it will be very hard to replace the booking and inexpensive travel insurance is now available to cover this contingency, which we recommend taking out. This company for example gave a quote for 7 day UK summer holiday for a family of 3 for under £12.

Below is further information that you may find helpful when considering your plans:

  • Travel.  Advice from the 2 ferry companies is available here: Red Funnel and Wightlink.  If you booked using the discount that we can offer, the fare is fully flexible.  
  • Apartments and Physical Distancing.  All our apartments are self contained, so are actually rather well adapted to keeping oneself to oneself. You may meet guests on the path and in the hallway.
  • Cleaning.  The government has published advice about cleaning in non-healthcare settings, which we will be adhering to.  In fact this was the kind of standard that we were already using, as shown by our many 10/10 ratings on reviews for cleanliness.  This is thanks to the excellent work by our cleaning company, TTJ, led by Amanda and her team.  One change we will make as the need arises is to extend the time available for cleaning by adjusting the check in and checkout times and we hope guests will be sympathetic to this.
  • Things to Do.  The Isle of Wight has a plethora of good places to go walking and exercise.  Many of the wonderful pubs and restaurants have gardens and will soon be open again; there are many takeaway options and all apartments have well equipped kitchens. 
  • Recommended by the Rough Guide but it is also lovely in the Winter!
  • History.  Ventnor was regarded by the Victorians as good for chest illnesses, although not sure that quite applies to Covid-19.  This link The Royal National Hospital, Ventnor has more details.